Personal identification information
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site-related activities.
Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
Storage and correction of personal data
We will retain the personal data we hold concerning you for as long as it is current unless you send us notice that you no longer wish it to retain this data. We are obliged to supply you, on request, a copy of the personal data we hold about you. If you wish to exercise this right, please contact us.
Should you discover any inaccuracies in such personal information, please notify us as soon as possible. We will then correct our records, and notify any third parties to whom such personal information may have been transmitted in accordance with the paragraph ‘Sharing your personal information’.
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How we use collected information
Our site collects and uses user’s personal information for the following purposes:
To personalise user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
To improve our Site
We continually strive to improve our site based on the information and feedback we receive from users.
To improve customer service
Your information helps us to more effectively respond to customer service requests and support needs.
To administer a content, promotion, survey or other Site feature
We may sometimes send users information about topics we think will be of interest to them – but only where users have agreed to receive this type of communication.
To send periodic emails
The email address that users provide to us via the site, will only be used to send them information and updates pertaining to their enquiry. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email or the user may contact us via our website.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.
Sharing your personal information
We will only use your personal data to help us provide our goods and services to you, and to bring you details of other goods and services which we believe might be of interest to you. You agree that we can use your personal data for such purposes unless you inform us otherwise. No personal information supplied by you will be transmitted outside our organisation, and we will not sell or otherwise provide your personal data to any third party without your consent unless required by law.
Third party websites
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using our site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of this website following the posting of changes to this policy will be deemed to be your acceptance of those changes.
This policy was last updated on December 2020